How long does it take to process my order?
Most orders take 1-3 business days to process. Every order is specially prepared and goes through our custom manufacturing and
Where do you ship from?
The majority of orders are shipped from Columbia, Missouri. Under certain circumstances, orders may be shipped from our alternate shipping
How much does shipping cost?
Shipping costs are displayed in your shopping cart. Be sure to add all items to your cart.
Am I required to pay taxes, customs, or duties on my order?
Customers outside of the USA are responsible for any applicable duties, taxes and other fees to your local Customs. These
I have not received my package, but my tracking information says that my package was delivered. May I have a refund?
In the event a customer’s tracking information says delivery was made, we don't offer refunds if the item is claimed
I have a military address, can I order from you?
Yes, we ship to military addresses via USPS. Read information about USPS military mail here.
How do I track my package?
You will be emailed a shipment confirmation email and a tracking number when your order status is updated to shipped.
How long does shipping take?
Delivery times will vary depending on your location: USA: 5-7 business days US Territories: 5-15 business days Canada: 7-12 business